Fix the operations behind the sale. Start with one of these.

Short, practical guides for founders of agencies and online businesses. Each one is something you can do this week in the tools you already have. Written by Jacob Burke.

If sales doubled next month, what would break first?

A twenty-minute diagnostic: five places operations break, four questions per stage, and the order to fix them in.

7-minute read · New

The six fields every sales-to-delivery handoff needs.

Scope, approver, owner and start, payment status, inputs and access, exceptions, with what to do when one is missing.

6-minute read · New

Client onboarding workflow and readiness checklist.

What “ready” should mean, how the workflow runs, exceptions worth designing for, and a checklist to copy.

9-minute read

Before and after: one agency workflow.

A labelled fictional example of one intake workflow before and after: owner, standard, check and an AI-assisted step a person reviews.

4-minute read · Example

Coming next: holding contractors to a standard without managing them daily · the thirty-minute weekly numbers review · how to take a week off without the business noticing.

Would rather have it done than read about it?

Book 30 minutes with Jacob. You’ll get a straight answer on what to fix first and which route fits.

Book a 30-minute call with Jacob or send a short note

Written scope and price before any commitment.