Privacy notice

Who we are

Working Properly is the public-facing brand of J BURKE BUSINESS LLC, a Georgia-based business. For questions about this notice or your information, email jacob@workingproperly.com.

Information you provide

When you contact us, we receive the information you choose to provide. Our inquiry form asks for your name, work email, company, service interest, tools and a description of the operating problem. You may also tell us how you found us and add an optional source detail. We use those voluntary answers to understand which sources bring relevant inquiries; an unanswered question remains unknown. Please do not include passwords, payment-card details, client files or sensitive personal information in an inquiry.

Website and security information

Cloudflare hosts and protects this website. It and its Turnstile service process technical information, such as IP addresses and browser signals, to operate the site and help distinguish legitimate visitors from bots. See Cloudflare’s Privacy Policy (https://www.cloudflare.com/privacypolicy/) and Turnstile Privacy Addendum (https://www.cloudflare.com/turnstile-privacy-policy/).

Our intake uses a protected hash derived from an IP address for abuse control. The form uses browser session storage for a request identifier, fingerprint and receipt reference to manage retries and avoid duplicate submissions. That storage does not contain a copy of your inquiry text.

We do not use advertising pixels, cookies for tracking or third-party behavioral analytics on this website. To understand which pages and buttons are used, the site records a small number of first-party events (for example a page view, a click on a booking button, or a form being started or sent). Each event stores the page path, the button label, the referring website’s domain, any campaign codes in the link you arrived from (such as utm_source), the time, and whether the screen was phone-sized. It does not store your IP address, a device identifier, a cookie, your browser details or anything you type. Hosting and security processing still occurs.

How we use and share information

We use inquiry information to respond, assess service fit, prepare a scope and manage the resulting business relationship. Inquiry records are stored through Cloudflare and Asana; we use Google email to communicate. Internal email alerts link to the inquiry record rather than including its full details.

We do not sell inquiry information or share it for cross-context behavioral advertising.

Service information is handled through the tools and providers agreed for the engagement. Client or confidential data may be used with AI providers only within the permission envelope agreed before work starts. AI-assisted outputs require the applicable human review. A website inquiry does not enroll you, start billing or authorize access to your accounts.

We may disclose information when required by law, to protect our systems or rights, or to carry out an engagement as agreed with you.

Retention and your choices

We keep information while needed to respond, manage the relationship, meet obligations and resolve security issues or disputes. Closed non-client inquiries are subject to retention review; there is no automatic 30-day deletion promise. Provider backups and legal obligations can affect when deletion is complete.

Email jacob@workingproperly.com to request access, correction or deletion, or to ask us to stop further nonessential contact. We may need to verify your identity and explain any information we must retain.

No internet service is risk-free. We use safeguards appropriate to the information and work, but cannot promise absolute security.

Engagement-specific data

Before service begins, we agree the required data, minimum access, approved tools and AI use, authorized viewers and applicable retention restrictions. Group Coaching, if separately accepted and available, requires explicit shared-session and recording consent; company-private worksheets and notes remain separate. Recordings or participant content are not authorized for marketing by enrollment alone.

Updates

We will update this notice when our practices change and show the current publication date. A materially different use of information will be addressed with any notice or permission required for that use.